Privacy Policy

The purpose of this notice is to make you aware of how we will manage and protect your personal data. You can use the short cut links below to go directly to specific sections.

Who we are

GB Railway Data Ltd is a company that digitises, maintains, shares and visualises rail data.

To contact us regarding out use of your data, please contact admin@gbrailwaydata.co.uk.

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Our lawful basis for collecting your data

We collect personal data from you when you create an online account with our products, so that you can use our services. Collecting your data is necessary for us to provide these services to you.

We will treat your data in an appropriate and lawful manner, in accordance with data protection laws.

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What data we collect

If you use this site to access the publicly available maps, we do not keep any of your information.

If an account is created for you then we request your name, email address and potential use cases.

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Sharing information with other data processors

Any information you provide will only be used by GB Railway Data Ltd and by our suppliers: Azure is used to stored credentials.

If you participate in a survey with us, your survey responses will be processed by GB Railway Data Ltd. Your personal details will be deleted after 30 days and responses to the surveys will be anonymized for reporting purposes.

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Keeping your data safe

We protect your privacy by ensuring we have the appropriate security measures in place. We ensure that our suppliers process your data in an appropriate, lawful and safe manner.

If you participate in a survey with us your data will be encrypted and stored under an EU approved data protection framework. It will be anonymised for reporting purposes and then deleted after 30 days.

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What we do with your data

The data we collect is used to maintain your GB Railway Data Ltd account and provide you with the optional services you have requested. We will also use your details to advise of any changes to our terms and conditions and/or privacy notice.

We do some analysis on our customer data for sales analysis and marketing research, including demographic, geographic and attitude analysis to understand who our customers are in groups rather than as individuals.

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How long do we keep your data?

Your account will be active while you keep using it. If you have not logged into your account for two years we will delete your account and any associated information.

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Your rights

You have several rights to data protection which are set out below. To contact us in relation to your rights regarding how we use your data, please contact admin@gbrailwaydata.co.uk.

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Subject access rights

You have the right to request that we give you a copy of the data we hold about you. This is called a ‘Data Subject Access Request’. Please contact admin@gbrailwaydata.co.uk to request the data that we hold on you.

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Deletion of personal information

You have the right to request that we delete any data that we hold on you. Please contact admin@gbrailwaydata.co.uk to request a deletion of the data that we hold on you.

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Object to processing of personal information

You have the right to object to the processing of your information for specific purposes such as direct marketing.

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Restrict processing of personal information

You have the right to request that we restrict processing of your information if you believe the information that we hold is incorrect, or you can show that our processing is unlawful, or you would like us to stop processing your data but do not want us to erase it.

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Right to rectification

If your details are incorrect, incomplete or have changed, you can change these at any time by logging in to your account.

Alternatively, please contact admin@gbrailwaydata.co.uk to request changes to the data that we hold on you.

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How to delete personal data we store about you

To exercise any of your rights as set out above, please contact admin@gbrailwaydata.co.uk.

Please include your name and email address, so that we can deal with your request.

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Complaints

You have the right to complain about our processing to the Information Commissioner if you believe we are not processing your data in a proper manner - see https://ico.org.uk/concerns/handling/ for more information.

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